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Terms and Conditions

Last Updated: 20/10/2025

Welcome to Koza Leather (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website www.koza.co.in (the “Site”) and any purchases or interactions you make with our brand. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.

1. General Information

Koza Leather is an Indian-based brand offering premium leather products, including belts, bags, wallets, purses, and accessories. These Terms apply to all visitors, users, and customers of our website. We reserve the right to update or change these Terms at any time without prior notice. The latest version will always be available on this page.

2. Eligibility

By using our website or making a purchase, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian. You agree to provide accurate and complete information when creating an account or placing an order.

3. Products & Pricing

All product prices are listed in Indian Rupees (INR) and include applicable taxes, unless stated otherwise. We strive to ensure product descriptions and images are accurate; however, slight variations in color or texture may occur due to natural leather characteristics or screen settings. Prices and availability are subject to change without notice.

4. Orders & Payments

Orders can be placed through our official website only. We accept secure online payments via credit/debit cards, UPI, net banking, and wallet payments through our verified payment gateway partners. Once an order is placed and payment is received, you will receive an order confirmation via email/SMS. Koza Leather reserves the right to cancel or refuse any order if fraud or error is suspected.

5. Shipping & Delivery

Orders are processed within 1–2 business days and delivered within 3–7 business days depending on your location. For full details, please refer to our Shipping Policy.

6. Returns, Refunds & Exchanges

We aim for 100% customer satisfaction. If you receive a damaged or defective item, please contact us within 7 days of delivery. Returns and refunds are subject to our Return & Refund Policy.

7. Intellectual Property

All content on our website — including text, images, logos, product designs, and graphics — is the property of Koza Leather and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use any part of this website for commercial purposes without written permission.

8. Limitation of Liability

Koza Leather shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. All products are intended for personal use only, and Koza Leather is not liable for misuse or unauthorized resale.

9. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kanpur, UP, India.

11. Contact Us